When we designed Leeco Pro, our goal was to give customers a faster, simpler way to buy plate online. Over the years, many of you have told us what you liked, what you struggled with and what would make your day-to-day work easier. As the project manager of our recent relaunch, I made sure we listened to what you needed and I am excited to share a little bit about Leeco Pro's revamped design and expanded capabilities.
When you log in, you'll notice a cleaner, more enhanced platform. Whether you're a longtime Leeco Pro user or logging in for the first time, you'll notice the platform's user-friendly design and everything from browsing inventory to placing an order is simple and fast. But while the look is new, the core benefits remain the same:
The relaunch was steered by customer feedback, and we built around those needs. Here is what you'll find now:
To make using Leeco Pro seamless, we rolled out a library of helpful resources, including a revamped FAQ sheet, an updated Getting Started guide and restructured Troubleshooting guide. These guides provide step-by-step instructions for using the portal's newest features, so you and your team can get the most out of Leeco Pro right away.
You can find these resources plus more information on the Leeco Pro About Page.
At Leeco Steel, we know that every customer's needs are unique, which is why Leeco Pro was built with feedback from active, inactive and first-time users, ensuring it delivers value to everyone.
"I like being able to check pricing without having to call," said a new Leeco Pro user. "The search option makes it so much easier to find exactly what I'm looking for."
Our ultimate goal is to simplify sourcing, provide value and enhance the customer supplier relationship. Our sales team uses Leeco Pro to streamline the quote-to-order process, and to help customers source more efficiently. We continue to actively collect feedback from customers and our sales team to guide improvements to Pro, as well as to our processes, to help achieve that goal.
The 2025 relaunch is live, and - if you are an active Leeco customer - I encourage you to give it a try. Whether you've been using Leeco Pro for years or you're logging in for the first time, I think you'll find it faster, easier and more useful than ever. Log in or register, try the updated features and see how much easier sourcing plate can be. Visit the Leeco Pro page to learn more, access helpful guides and start experiencing the upgraded platform today.
Thanks again to everyone who shared feedback over the years. It's what makes Leeco Pro better and more efficient for our customers.
Owen Donaghey
Digital Commerce Manager